Privacy Policy

Last updated: 30 September 2026

This policy explains how 5 Star Stitches Colchester (“we”, “us”) handles personal information when you use this website or contact us.

Who we are

5 Star Stitches Colchester, 10 Queen Street, Colchester, Essex CO1 2PJ. You can reach us by phone on 01206 576617 or in person at the shop.

Information this website collects

This website has no contact forms, no accounts and no newsletter, so it does not ask you for any personal information. You contact us by phone or by visiting the shop.

Like any website, the servers that deliver these pages automatically process basic technical information — such as your IP address, browser type and the pages requested — so the site can be shown to you and protected against misuse. We do not use this information to identify you.

Cookies and analytics

This website does not currently set cookies or use analytics or advertising tracking. If that changes, we will update this page first.

When you phone us

If you call us, we will see your phone number, and you may tell us details such as your name, the garments you need help with, and — for collection and delivery — your address or postcode. We use this only to deal with your enquiry or order, and we do not sell it or pass it on for marketing.

Links to other websites

The “Get Directions” link opens Google Maps. Google’s own privacy policy applies to anything you do there.

Your rights

Under UK data protection law (the UK GDPR and the Data Protection Act 2018) you have the right to ask what personal information we hold about you, to have it corrected or deleted, and to object to how it is used. To make a request, phone us or ask in the shop.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.